Judith Etugbo

Technical Writer
Edo State, NG.

About

Results-driven Technical Writer with expertise in crafting clear, concise, and engaging content that enhances both developer and non-developer experiences. Proven ability to create user-friendly documentation, including API references, user guides, and technical blogs, to improve product usability and reduce development errors. Leverages strong technical acumen and collaboration skills to deliver high-impact documentation solutions that drive user adoption and operational efficiency.

Work

Technical Writing Mentorship Program (TWMP)
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Open Source Maintainer

Summary

Maintained and enhanced open-source documentation for TWMP, leading a team to establish robust content standards and improve contributor engagement.

Highlights

Reviewed pull requests and provided constructive feedback, ensuring high-quality and consistent contributions to the Git repository.

Collaborated effectively with contributors to continuously improve the TWMP documentation, fostering a strong community.

Led a team of nine through a successful phase two migration, significantly improving TWMP documentation infrastructure and accessibility.

Developed a comprehensive contributor and content style guide, establishing clear documentation standards and writing conventions for all contributors.

Leveraged Hugo, Docusaurus, Git, GitHub, and Google Docs for documentation management and collaboration.

Tenalet
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Content Specialist (Contract)

Summary

Led content strategy and documentation efforts for landlord and tenant workflows, enhancing self-service and user experience.

Highlights

Authored 41 knowledge base articles, significantly improving self-service support for landlord and tenant workflows.

Mapped end-to-end customer journeys to identify critical friction points, strategically prioritizing help content creation for maximum user impact.

Conducted moderated usability tests to validate product improvements and meticulously document user pain points, informing targeted solutions.

Utilized Zoho Desk, Google Docs, Slack, Annotely, and Figjam to streamline content creation and collaboration processes.

Fedora Project
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Technical Writer Contributor

Summary

Contributed to enhancing the usability, accessibility, and content quality of Fedora Project documentation, with a focus on DEI and Gaming SIG.

Highlights

Audited the Fedora DEI documentation, identifying key areas for improvement to enhance usability and accessibility for a diverse user base.

Led the initiative to improve Fedora Gaming SIG Documentation, conducting outreach to onboard new contributors and expand content.

Audited Fedora Gaming SIG documentation to pinpoint content gaps and prioritize issues, leading to strategic improvements in information architecture.

Collaborated with Fedora Gaming SIG members to review content, manage pull requests, and propose effective solutions, ensuring high-quality output.

Utilized Antora, Asciidoc, Hackmd, and Pagure for documentation creation and management.

Fira
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Technical Writer (Contract)

Summary

Developed comprehensive API and internal knowledge base documentation, leveraging software development knowledge to reduce errors and streamline onboarding.

Highlights

Leveraged software development knowledge to create comprehensive API documentation, significantly reducing potential development errors and improving developer efficiency.

Developed critical website content that streamlined information access, contributing to a reduction in overall development time.

Collaborated effectively with Subject Matter Experts (SMEs) to gather in-depth technical details, enabling the creation of internal knowledge base documentation.

Produced internal knowledge base documentation that significantly reduced new employee onboarding time and improved information accessibility.

Utilized Confluence, Postman, and Teams for efficient documentation workflows and cross-functional collaboration.

Education

UNIVERSITY OF BENIN
Edo State, Edo State, Nigeria

BSC.ED

Health Education

Courses

Public Health Education

Health Intervention

Epidemiology

Behavioural change

safety education

Publications

API Specification
How Fedora can Support Local Tech and Open Source Communities
Implications of using low code platform
Master the Basics of SEO using Semrush

Certificates

Institute of Occupational Health and Safety (IOSH)

Issued By

Institute of Occupational Health and Safety (IOSH)

Institute of Safety Professionals Nigeria (ISPON)

Issued By

Institute of Safety Professionals Nigeria (ISPON)

Skills

Tools

Git, Github, MKDocs, Docsify, Lucidchart, Miro, Postman, Jira, Gitbook, Confluence, Notion, Annotely, Google Docs, Visual Studio Code, Astro Starlight, Mintlify, Dropbox, Docusaurus, Swagger, Antora, Zoho Desk, Semrush, Ahref, Google Analytics.

Markup Languages

Markdown, Restructured text, AsciiDoc.

Programming Languages

Solidity, Java, HTML, CSS, Kotlin, Python.

Technical Skills

API Documentation, Product Documentation, Open source.

Projects

Technical Writing Mentorship Program

Summary

Led content migration and course development for the Technical Writing Mentorship Program, enhancing learning resources and SEO.

Vue.js Documentation Replicate

Summary

Replicated Vue.js documentation, demonstrating proficiency in recreating complex technical documentation.

Vue.js Documentation Audit Report

Summary

Performed an audit and created a report for Vue.js documentation.

The Movie Database API Documentation

Summary

Developed API documentation for The Movie Database, providing clear guidance for developers.

Radeur API Documentation

Summary

Created API documentation for Radeur, ensuring comprehensive and accessible developer resources.

Super Token Documentation

Summary

Suggested enhancements for category naming and proposed new UI component features for Super Token Documentation.

Vaunt Documentation Enhancement

Summary

Enhanced Vaunt documentation by adding drop-down navigation to all categories.

JSON Schema Documentation Improvement

Summary

Contributed to improving the clarity, consistency, and organization of JSON Schema documentation.

Veryfi Documentation Audit Report

Summary

Conducted an audit and generated a report for Veryfi Documentation.

Mautic Community Handbook Migration

Summary

Contributed to the migration of the Mautic Education handbook repository to Read the Docs.